Certificate Renewal Assistance
Certificate Renewal Assistance
Please Consult the Information Below

This computer and or windows user account does not have a certificate that is up for renewal. The certificate(s) you want to renew is either on a different computer or was loaded in a different windows user account on this computer or it’s possible that the certificates referenced in the certificate expiry notice you received are no longer in use and do not need to be renewed for the following reasons:

  • The certificate(s) in question was installed on a computer that is no longer in use or not used to send electronic claims.
  • The certificate(s) in question was installed on a computer that has had its software reloaded.
  • The certificate(s) in question was installed in a windows user account that is no longer in use or not used to send electronic claims.
  • The certificate(s) in question was installed in a windows user account that has been deleted and recreated.
News

ICD Software for ITRANS 2.0

Software vendors must be installing ITRANS 2.0 in all new office set-ups by March 31, 2021. A retirement date for ITRANS 1.0 will be announced in 2021. Software vendors are urged to implement the coded network-claims processors list (N-CPL) to automate carrier configuration. Carriers will continue to change their capabilities, and the N-CPL ITRANS 2.0…

Canada Life accepts file attachments

Effective Saturday, October 24th, 2020, Canada Life accept file attachments (patient records) for claims and predetermination submitted electronically. In that regards, CDA has introduced the “CDAnet Implementation Notes” to provide guidance to dental office software vendors, claims processors and networks on the implementation of the CDAnet standards. This document is to support the implementation of…

Old ICA Version Support

Effective July 1, 2019, CDA will no longer support ICA software older than version 3 for Windows computers. The current version is 4.1. Offices using Windows computers will need to ensure their ITRANS ICA Software is version 3 or newer to be able to continue sending CDAnet e-claims. The current version is 4.1. This does…