Certificate Installation Steps
Certificate Installation Steps
Complete the step below to install your ITRANS Digital Certificate

Step 1 – Add ITRANS as a trusted site

  • Click on the gear icon in the upper right hand side
  • Click on “Internet Options”
  • Click on the “Security”
  • Click on “Trusted Sites”
  • Click on “Sites”
  • Type “https://www.continovation.com” in the “Add this website to the zone” dialog box.
  • Click on “add”.

Step 2 – Install the CSI Root Certificate

  • Click here to download the CSI root certificate.
  • Click on “open” in the dialog box that appears.
  • Click on “Install Certificate”.
  • Click on “Next”.
  • Select the “Place all certificates in the following store” radio button.
  • Click on “Browse”.
  • Select “Trusted Root Certification Authorities” From the list
  • Click on “OK”.
  • Click on the “Next” button.
  • Click on the “Finish” Button.
  • Click on “Yes” for the Security Warning
  • Restart the Windows Internet Explorer.

Step 3 – Add ITRANS in Compatibility View

  • Click on the gear icon in the upper right hand side
  • Click on “Compatibility View Settings”.
  • If not already there, type “continovation.com” in the “Add this website” dialog box.
  • Click on “add”.
  • Click here to install your certificate

Claims Submission Issue with ITRANS 2.0

Issue start date: 2023-02-11 Issue details: Some offices using the ICD and CCDWS(ITRANS 2.0) were experiencing issues sending claims due the CCDWS service not properly handling an updated crl. Issue Status: Resolved: 2023-02-13, 16:35ET Resolution:  Open the CCD directory(usually: {Drive name:\ccd}) Delete the “CanDentAssocCA.crl” file Restart the CCDWS service *In some offices, the CCDWS.log file…

ICD Software for ITRANS 2.0

Software vendors must be installing ITRANS 2.0 in all new office set-ups by March 31, 2021. A retirement date for ITRANS 1.0 will be announced in 2021. Software vendors are urged to implement the coded network-claims processors list (N-CPL) to automate carrier configuration. Carriers will continue to change their capabilities, and the N-CPL ITRANS 2.0…

Canada Life accepts file attachments

Effective Saturday, October 24th, 2020, Canada Life accept file attachments (patient records) for claims and predetermination submitted electronically. In that regards, CDA has introduced the “CDAnet Implementation Notes” to provide guidance to dental office software vendors, claims processors and networks on the implementation of the CDAnet standards. This document is to support the implementation of…