Claims Submission Issue with ITRANS 2.0

Issue start date: 2023-02-11 Issue details: Some offices using the ICD and CCDWS(ITRANS 2.0) were experiencing issues sending claims due the CCDWS service not properly handling an updated crl. Issue Status: Resolved: 2023-02-13, 16:35ET Resolution:  Open the CCD directory(usually: {Drive name:\ccd}) Delete the “CanDentAssocCA.crl” file Restart the CCDWS service *In some offices, the CCDWS.log file…

ICD Software for ITRANS 2.0

Software vendors must be installing ITRANS 2.0 in all new office set-ups by March 31, 2021. A retirement date for ITRANS 1.0 will be announced in 2021. Software vendors are urged to implement the coded network-claims processors list (N-CPL) to automate carrier configuration. Carriers will continue to change their capabilities, and the N-CPL ITRANS 2.0…

Canada Life accepts file attachments

Effective Saturday, October 24th, 2020, Canada Life accept file attachments (patient records) for claims and predetermination submitted electronically. In that regards, CDA has introduced the “CDAnet Implementation Notes” to provide guidance to dental office software vendors, claims processors and networks on the implementation of the CDAnet standards. This document is to support the implementation of…

Old ICA Version Support

Effective July 1, 2019, CDA will no longer support ICA software older than version 3 for Windows computers. The current version is 4.1. Offices using Windows computers will need to ensure their ITRANS ICA Software is version 3 or newer to be able to continue sending CDAnet e-claims. The current version is 4.1. This does…