ITRANS Support

Help Desk hours extended

As of January 2015, hours for the CDA Practices Support Help Desk, which includes the ITRANS Help Desk,  were officially extended providing CDA members across Canada with technical support  from 8am to 5pm regardless of time zone!

PBAS Group System Maintenance

On February 7th 2015 starting at 12:00AM up to February 8th 2015 at 11:59PM PBAS will be upgrading their systems. During this time, users will be receiving a “124-Transaction Type not supported by the carrier” rejection message. Should you get any rejection messages outside of that time frame please contact us at 1-866-788-1212 Option 1…


groupSource Update

groupSource has made changes to their electronic dental claims system. As of January 27th, 2014, all electronic dental claims for clients of groupSource must be submitted to Claimsecure.

  • Claimsecure:
    • Carrier ID: 610099
    • CDAnet Version: 04
    • Network: Telus health Solutions group B